Refund policy

We beat any advertised price by 10% or it's FREE - guaranteed.

If you find the same or comparable mattress set for less than our advertised price, simply bring in the advertisement or invoice and we will beat the price by 10% or it's FREE; even up to 100 days after your original purchase.

You want to make sure the bed you purchased is the one for you. So do we! Sleep on it for 120 nights—if it’s not everything you expected, we’ll find the one that is. 120 nights are guaranteed with the purchase of any mattress we sell. 

It will take time for your body to adjust to your new mattress and vice versa. Because of this, we ask you to sleep on it for a minimum of 30 nights to allow for this adjustment period.

Our 120 Night Sleep Trial is valid for one exchange per purchase. This must be done within 120 days of the delivery date of your originally purchased mattress.

To take advantage of the 120 Sleep Trial, there is an exchange processing fee of $249.99.

Our 120 Night Sleep Trial is not valid on clearance, outlet, or preowned merchandise, floor and display models, pillows, mattress protectors, adjustable bases, furniture or other accessories.

 

Full details of the 120 Night Sleep Trial Like most brand-new things, there’s going to be a bit of an adjustment period. Think of it like a brand new pair of running shoes. It will take time for your body to adjust to your new mattress and vice versa. In fact, studies show most people experience some initial level of discomfort with their new mattress. Because of this, we ask you to sleep on it for a minimum of 30 nights to allow for this adjustment period. After those first 30 nights, if you are still not completely comfortable, we will do our best to match you to your right mattress within 120 nights of your original mattress delivery date. Subject to the above guidelines, our 120 Night Sleep Trial is valid for one exchange which must be done within 120 days of the delivery date of your originally purchased mattress. You may exchange your mattress once, with a return processing charge of $249.99, and receive, as credit toward the purchase price of a different mattress, the purchase price of your original mattress.  Mattress Firm is unable to exchange stained, unsanitary or damaged mattresses under the 120 Night Sleep Trial. That’s why we highly recommend using a waterproof mattress protector to help keep your new mattress clean. In addition, we recommend keeping all original tags on your mattress. If you remove the original (white) law tag from the mattress or foundation, it will void the 120 Night Sleep Trial. Please note that our 120 Night Sleep Trial is not valid on clearance, outlet, or preowned merchandise, floor and display models, pillows, mattress protectors, adjustable bases, furniture or other accessories. All special order sizes (California King, Split Cal King, three quarter, crib, futon, etc.) for mattresses and foundations are final and not eligible for exchanges or returns.  Warranty replacement products do not qualify for Mattress Firm’s 120 Night Sleep Trial; the manufacturer’s warranty will apply. See a store associate for more details.